rummy joy

rummy joy App support

Contact
+91 6109540961

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy joy:

Q1: How to log in after installing the rummy joy?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) that's sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login, making it a convenient and hassle-free process.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the specified time. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try logging in with your active phone number. If you've changed your number, send your updated KYC details to our customer support via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The rummy joy:

Q1: What is the minimum withdrawal amount in the rummy joy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for earnings from gaming activities, and bonus money collected cannot be withdrawn. This allows users to access their earned funds more conveniently.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card and UPI information, as well as your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays can cause wait times of up to 24 hours. This delay can occur when processing payments through the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from playing games with the bonus can be withdrawn separately.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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